Delivery times

You will receive your order from the country of origin, i.e. from Russia.

Your order will be dispatched the following Saturday on receipt of your payment.
We will notify you by an email providing an international tracking number. The shipment status could be checked on the 17track website.

Parcels require someone to be present to accept and sign for the delivery. This is to ensure the goods are delivered and received correctly. You can specify a different delivery address while ordering and have your order delivered to your workplace, or a friend's address, etc.

The AVERAGE delivery time is about TWO WEEKS (though in some cases it might stretch up to four weeks). Please check with your local postal depot whether the delivery attempt has been made.

Postage & Packaging

Postage and packaging cost is calculated for the cups being shipped from Russia and based on the weight of your shopping basket plus £3.99 as a handling fee.